Frequently Asked Questions
Everything you need to know about our cozy home essentials and services.
What materials are used in your blankets and throws?
We specialize in high-quality natural fibers, including recycled wool, cashmere, and organic cotton, all sourced responsibly to ensure comfort and durability.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for home textiles?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or monogrammed items are final sale.
How should I care for my wool products?
To maintain the longevity of your wool items, we recommend hand washing in cold water with a mild wool detergent or professional dry cleaning. Avoid tumble drying.
Do you offer gift wrapping services?
Yes, we offer beautiful, eco-friendly gift wrapping and the option to include a handwritten note at checkout to make your gift extra special.
Are your products ethically manufactured?
Sustainability and ethics are at our core. We work closely with certified mills and artisans who ensure fair wages, safe working conditions, and minimal environmental impact.
